Hôtel Koh-I Nor Rates

Best rates guaranteed

Have the best available rate. Make your booking directly on our website or you can contact our booking department

+33 4 79 31 00 00 or info@hotel-kohinor.com

General sales terms and conditions

General sales terms and conditions

Booking will be considered firm after receipt of the deposit representing 50% of the total stay amount. In the case of bank transfers, only the net amount received will be considered as the payment made.

The remaining balance for the stay must be settled at least 30 days before the expected arrival date.

Meals included in the package rates (B&B, half board, etc.) are not deductible from the room rate and cannot be refunded if they are not consumed.

Hotel extras and tourist tax must be settled at the hotel and are guaranteed by the credit/debit card used to make the booking. For concierge services, a fee of 5% of the corresponding service will apply.

It is understood that the customer automatically and definitively accepts the general sales and cancellation conditions when paying the deposit.

Payments may be made by credit card (Visa, Eurocard/MasterCard or American Express), bank transfer, personal French bank cheques, or cash.

Cancellation conditions

In the event of full or partial cancellation made less than 30 days before the expected arrival date, or during the stay itself, the total amount of the stay, which was paid in advance, will not be refunded under any circumstances. The same conditions apply to no-shows, late arrivals and early departures.

In the event of full or partial cancellation made more than 30 days before the expected arrival date, the deposit of 50% of the total stay amount paid will not be refunded.

In every instance, the customer must notify the reservation department of any booking amendments by letter, fax, or email.

It is reminded to the client, in accordance with Article L. 121-21-8 ° 12 of the french Consumer Code, it does not have the right of withdrawal provided for in Article L. 121-21 of the French Code of consumption. The Conditions of Sale reserved rate specify the terms of cancellation and / or modification of the reservation.

Rates

The hotel’s public rates can be found at any time on the hotel website: www.hotel-kohinor.com. Our rates include all taxes (excluding tourist tax, which must be settled at the hotel). 

Stay conditions

Booked rooms are available from 5pm on the expected arrival date and must be vacated before midday on the departure date. 

Travel insurance

As the hotel cannot be held responsible for any circumstances that might lead to the cancellation or amendment of your stay, we recommend customers to take out travel insurance. The hotel will provide you with documentation as proof of any payments made before your stay, should this be necessary.